FAQ

After you have submitted your enquiry form, we will:
• Contact you via email or phone
• Discuss your child/ren needs
• Discuss days required
• Arrange a tour and confirm start date

You can fill out an enquiry form online and book a tour OR you can come to the centre and our Director/s or Responsible person will assist you and answer any questions or concerns you may have. We don’t offer online enrolment because it’s so important for families to come see and experience our centre firsthand. A tour is your chance to meet the staff and discuss your needs one-on-one with your Centre Director. They’ll then be able to help with your enrolment and settling in your child.

Early learning is important to ensure your child is ready for school and has developed all the skills needed to succeed. Early Learning activities help your child develop social, emotional and intellectual skills to maximise their potential. Our programmes encourage children to learn about self-worth and to develop self-esteem. Socialising with other children before school promotes the act of them being confident and capable learners.

Sunshine Early Learning Centre provides care to children from six weeks to six years. The centre provides a learning environment that is age/stage appropriate by dividing the children into three age groups; (0-2 Years, 2-3 Years & 3-6 Years).

We are open from 7:30am until 6:00pm. 50 weeks a year – Monday – Friday.

Every day is different at Sunshine ELC! Sun-Safe clothing including: shirts with collars or high necks, and sleeves, trousers or longer shorts and skirts that come to below the knees, clothing that is loose rather than stretched across the skin. Some days we may have play-based activities scheduled that involve being outdoors or arts and crafts that mean we get messy. Please ensure your child always has a spare change of clothes in their backpack. Extra layers for cooler days and clothing your child is comfortable in should be provided.

• A bag, labelled with their name on it.
• Change of clothes, all labelled.
• SunSafe Hat that covers your child’s face, neck and ears (which is provided to them on their first day)
• A bib or two (if required)
• Comfort item (if required), such as a toy or blanket
• Dummy in a sealed, named container (if required)
• Sleeping sheet set or blanket for nap time
• Labelled milk bottles
• Expressed milk (if required)
• Water bottle with a lid or a Sippy cup
• Any medications – please give these to centre staff to manage directly. Please note our centres have formal processes in place to support children who require short or long-term medications as well as management plans for children with any known medical conditions. Please speak further with your centre staff regarding this.

Sunshine ELC will be able to advise you of anything specific they may need, however most importantly please remember to label all of your child’s items so we can easily keep track of them.

As a sun-safe organisation we provide child-friendly sunscreen, however if your child has sensitive skin please feel free to provide your preferred brand.

Yes, nappies are provided – no need to bring your own unless your child uses a specific brand/type due to sensitive skin etc.

Yes! All children receive meals and snacks during the day. Every meal is nutritionally balanced, prepared and cooked on site by our qualified chef. Breakfast, morning tea, lunch, afternoon tea and late afternoon snacks are all on the menu.

Educators can only administer medication prescribed by a doctor. They cannot administer non-prescription drugs or dietary supplements unless the service is provided with written authorisation by a doctor. Medication can only be administered to a child by Educators from its original packaging with pharmacy instruction sticker. On arrival at the Service families, must give medication to Educators for safe storage and complete a medication authorisation form. Under no circumstances should medication be left in children’s bags.

If your child appears unwell whilst at Sunshine ELC, educators will monitor the child, including symptoms, times, how they have progressed over time, actions taken by staff, what the child has eaten throughout the day and notify parent/guardian promptly to organise a time for your child to be picked up. If your child develops a temperature, educators will try to bring the temperature down by unclothing the child and the child’s parent will be called to give consent before administering Panadol. Children may return to the Centre after they have not displayed any symptoms for the last 24 hours OR with a clearance letter from the doctor.

Yes, fees still apply for sick days. The Child Care Subsidy will cover up to 42 absence days a year with no documentation and unlimited sick days if you’re able to provide a medical certificate or similar.